at Chiangmai



  • Receptionist


Customer Service lover?
Central Festival Chiang Mai


Are you a people person with excellent customer service skills? Are you looking for a new challenge with an exciting and innovative brand?

We’re looking for a Receptionist to be the welcoming face and engaging voice to our members. You’ll be there to assist with every enquiry and to ensure our members have a delightfully surprising visit, delivering a heartfelt service at all times. As a Receptionist you will be on the front line, representing Virgin Active as the face of the company.
About the role:
Customer service; create a great first impression and provide a faultless representation of your Health Club.  
Effectively handle class bookings, payments and queries.  
Deal with any member feedback, take ownership of the situation and escalate the issue where necessary.  
Opening and closing duties of the department, health & safety checks, and security of stock and cash handling are dealt with appropriately. 
Some stuff that will help you get the job:
To be a successful Receptionist, you’ll need to be smart in appearance and the finest ambassador for Virgin Active at all times. Underneath your well-groomed exterior should be an empathetic nature and the charisma to create an effortless rapport with our members in every interaction.
Specific requirements of successful candidate:
Exceptional communication & organizational skills with the ability to remain calm under pressure.
Previous experience of working in a fast paced, customer facing environment.
Strong admin and computer skills, with the confidence to learn new systems & databases quickly.
Your commitment:
This role is full time, working 48 hours per week. Flexibility is required to meet the needs of the business; specific shift patterns include 'earlies' (5:30 am-3:00 pm) & 'lates' (12:00 pm-10:30 pm) and weekends (7:00 am-5:00 pm / 11:00 am-9:00 pm) as well as bank holidays. The successful candidate will need to be available for the full complexity of shifts, which are on a rota basis.
What we offer:
Also, to reward your hard work you’ll get:
10 days annual leave
Complimentary VA fitness club membership for you & a buddy*!  
Health & Dental insurance, Life Insurance  
Provident Fund & Social security  
Great career progression and training path in Fun and social working environment 


You must be a Thai citizen or a permanent resident to apply for this position
If you're interested in this position simply apply online now!