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Customer Service Manager

at Siam Discovery



  • People person?
  • Siam Discovery, Bangkok
  • Full-time


We’re looking for a Customer Service Manager who will manage the day-to-day operations of the customer service team to exceed the expectations of members and guests, recruit and motivate a high performing team and further develop and implement the customer service strategy. They’ll also be involved with ensuring they manage associated budgeting and provide on-time reporting.


Some stuff that will help you get the job: 

- At least 3 years’ experience in service to customer in any industry sector
- At least 2 years’ experience leading a team in any service industry sector   
- Experience in Health wellness and Spa, Fitness or Hospitality business are advantage
- Ability to problem solving and decision making 
- Ability to recruit, develop, motivate and retain a high performing team 
- Comfortable managing budgets and willingness to exceed performance targets  
- Can do a rotating roster which includes weekends, early morning and late evening shifts  
- Good command in English and computer literacy is a must

We offer:

- 15 days annual leave 
- Fitness club membership 
- Health insurance 
- Uniform 
- Social security 
- Career progression 
- Fun and social working environment 


If you're interested in this position simply apply online now.


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