at Siam Discovery



  • Receptionist
  • Customer Service lover?
  • Siam Discovery (BTS Siam)
  • Full-time


Are you a people person with excellent customer service skills? Are you looking for a new challenge with an exciting and innovative brand?

We’re looking for a Receptionist to be the welcoming face and engaging voice to our members. You’ll be there to assist with every enquiry and to ensure our members have a delightfully surprising visit, delivering a heartfelt service at all times. As a Receptionist you will be on the front line, representing Virgin Active as the face of the company.


About the role:

  • Customer service; create a great first impression and provide a faultless representation of your Health Club.  
  • Effectively handle class bookings, payments and queries.  
  • Deal with any member feedback, take ownership of the situation and escalate the issue where necessary.  
  • Opening and closing duties of the department, health & safety checks, and security of stock and cash handling are dealt with appropriately. 

Some stuff that will help you get the job:

To be a successful Receptionist, you’ll need to be smart in appearance and the finest ambassador for Virgin Active at all times. Underneath your well-groomed exterior should be an empathetic nature and the charisma to create an effortless rapport with our members in every interaction.

Specific requirements of successful candidate:

  • Exceptional communication & organizational skills with the ability to remain calm under pressure.
  • Previous experience of working in a fast paced, customer facing environment.
  • Strong admin and computer skills, with the confidence to learn new systems & databases quickly.

Your commitment:

This role is full time, working 48 hours per week. Flexibility is required to meet the needs of the business; specific shift patterns include 'earlies' (5:30 am-3:00 pm) & 'lates' (12:00 pm-10:30 pm) and weekends (7:00 am-5:00 pm / 11:00 am-9:00 pm) as well as bank holidays. The successful candidate will need to be available for the full complexity of shifts, which are on a rota basis.

What we offer:

Also, to reward your hard work you’ll get:

  • 10 days annual leave
  • Complimentary VA fitness club membership for you & a buddy*!  
  • Health & Dental insurance, Life Insurance  
  • Provident Fund & Social security  
  • Great career progression and training path in Fun and social working environment 



You must be a Thai citizen or a permanent resident to apply for this position
If you're interested in this position simply apply online now!